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What makes BJS different
We thought we would let our customers tell you what makes BJS different...As an online retailer the final mile is perhaps the most crucial event in our customer journey and we have full confidence in BJS to always deliver the service our customers expect from us providing clear and regular communication to both us and our customers all the way through the process. As a business partner over many years we have particularly valued the flexible approach and strong relationship we have built together.BJS have given us consistently excellent service over a number of years. They handle our most important customers nationally… a vital role that must be carried out to the highest possible standard. We are a demanding client and they keep us very happy.
We used to have our own delivery fleet service and drivers, but the service BJS offered was a perfect fit for us in terms of coverage and automation. Outsourcing delivery to a specialist company was a logical decision and the best thing we’ve ever done. Choice for our customers, and tracking portals – has really helped our business to grow.
BJS provides Happy Beds with exceptional and consistent service every time with helpful delivery options. Happy Beds' customers are always complimenting the friendly and polite delivery drivers, so we couldn't be happier!
BJS has been our go-to delivery partner for a couple of years. Why? Because we trust them like our own staff. Being a small but growing business, customer services needs to be at the heart of everything we do.
Flexible approach and strong relationship we have built together
Alan JosephOperations Director
We are a demanding client and they keep us very happy
Julian RicherFounder & Managing Director
The service BJS offered was a perfect fit for us in terms of coverage and automation
Julian BowenOperations Team
Exceptional & consistent service every time with helpful delivery options
Happy bedsOperations Team
The efficiency and professional nature of our deliveries does us proud
Stewart DanielsOperations Director
ContinuousImprovement
Training academy
Our life size training academy is a unique way for teams to hone their home delivery skills; meaning that when it comes to crossing thresholds for real, our delivery service agents are confident at tight corners and awkward spaces which is why we have a less than 0.5% damage rate and consistently high client feedback scores upwards of 97%.family runflexible
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