Managing Director Harinder Singh explains that:
‘The reputation of BJS is one of our most valued assets. Over the years, we have worked hard to build our reputation upon a culture of trust, developing strong, long-term relationships with both our retail clients and within the BJS team too. All underpinned with a powerful commitment to our primary value – integrity. As we strive to deliver excellence, our values remain at the heart of our approach.’
Each delivery team trains in our life size training academy, a unique way to hone home delivery skills, meaning that when it comes to crossing thresholds for real, teams are confident at tight corners and awkward spaces - which is why we have a less than .5% damage rate and consistently high client feedback scores upwards of 97%. Making it look so easy takes a lot of hard work from our dedicated teams. We see our drivers as the heroes - they may not wear capes, but they are the face of both our brands, and doing us proud.
Our office team may not be handling the deliveries but are crucial to the customer experience and handle the reputation of our company and yours - and they do so with pride. We are a large operation, but we know the importance of the personal touch and we retain that with our team of office super stars who are pro-active, re-active and always reliable.
As well as all the people and personalities that bring BJS to life, we invest heavily in IT. Tech meets tenacity to ensure we deliver excellence, every time.
What makes us different?
• Our friendly BJS two-man delivery teams are the happy, helpful face of your brand.
• Our BJS two-man delivery teams care about your product and your reputation and take pride in representing you.
• We train our BJS delivery teams in a life size training house, so they are right at home with the challenges of live deliveries.
• At BJS Home Delivery communication is key and we will keep you and your customers informed, every step of the way.
What do we offer?
• BJS two-man delivery offers a wide range of flexible options.
• BJS are happy to provide room of choice delivery.
• Our trained BJS delivery teams can assemble orders.
• At BJS we can remove packaging – and we recycle as much of it as possible.